FINELEVATE AWARDS 2026
2026 Finelevate Awards for Digital Excellence
Finelevate identifies category leaders in banking, insurance, and fintech using measurable signals: digital capability, user experience, reliability, and public customer voice.
No paid positioning. No influence.
General sponsor
Banking
Retail & business banking digital experience across mobile and web journeys.
Digital Excellence
Best end-to-end experience across key customer journeys, measured through capability, UX, and reliability signals.
Best Innovation
Most meaningful innovation with measurable impact on customer value, efficiency, or differentiation. Companies from the sector are invited to submit their innovations no later than 1 September 2026 at innovation@finelevate360.com
Voice of Customer
Recognition grounded in public customer sentiment and experience signals.
Insurance
Digital product and service experience across insurance journeys, service moments, and trust signals.
Digital Excellence
Best end-to-end experience across key customer journeys, measured through capability, UX, and reliability signals.
Best Innovation
Most meaningful innovation with measurable impact on customer value, efficiency, or differentiation. Companies from the sector are invited to submit their innovations no later than 1 September 2026 at innovation@finelevate360.com
Voice of Customer
Recognition grounded in public customer sentiment and experience signals.
Fintech
Digital product excellence across fintech journeys including onboarding, servicing, and trust signals.
Digital Excellence
Best end-to-end experience across key customer journeys, measured through capability, UX, and reliability signals.
Best Innovation
Most meaningful innovation with measurable impact on customer value, efficiency, or differentiation. Companies from the sector are invited to submit their innovations no later than 1 September 2026 at innovation@finelevate360.com
Voice of Customer
Recognition grounded in public customer sentiment and experience signals.
Methodology
The methodology is based on a combined assessment of the availability and maturity of digital capabilities, innovation, and customer experience signals.