1. Introduction
https://finelevate360.com/ is a domain of Finelevate DOOEL Skopje. One of our main principles is compliance with the applicable laws and regulations relevant to the activities we perform and the services we provide. Accordingly, we are fully committed to ensuring the protection of the personal data that we process.
For this reason, through this Privacy Policy (hereinafter referred to as the “Policy”), and by answering several specific questions, we explain the key aspects concerning the processing of personal data that we may carry out.
Please read this Policy, as well as our Cookie Policy, before using the website or subscribing to our “Digital Compliance Radar” newsletter.
In this Policy, the controller may also be referred to as the “Company”, “we”, “us” or “our”.
2. What Is Personal Data?
Personal data is defined by the Law on Personal Data Protection. Accordingly, Article 4 paragraph (1) point 1 provides that:
“Personal data” means any information relating to an identified natural person or an identifiable natural person (data subject), whereby an identifiable natural person is a person who may be identified, directly or indirectly, particularly by reference to an identifier such as a first and last name, citizen identification number, location data, an online identifier, or by reference to one or more characteristics specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
3. What Is a Personal Data Controller?
A personal data controller is also defined by the Law on Personal Data Protection. Pursuant to Article 4 paragraph (1) point 7, a controller is defined as follows:
“Controller” means a natural or legal person, public authority, state authority or legal entity established by the state for the exercise of public authority, agency or other body which, independently or jointly with others, determines the purposes and means of the processing of personal data, and where the purposes and means of the processing of personal data are determined by law, the controller or the specific criteria for its designation shall be determined by that law.
4. Who Is the Personal Data Controller?
Company for Consulting, Marketing and Services FINELEVATE DOOEL Skopje
Registered office at Blvd. ASNOM No. 8/3-24, 1000 Skopje, Republic of North Macedonia.
Email: info@finelevate360.com
5. What Is the Legal Basis for Processing?
We process personal data on the basis of:
- the consent of the data subject;
- taking steps at the request of the data subject prior to subscription to our “Digital Compliance Radar” newsletter;
- compliance with a legal obligation;
- ensuring the security and proper functioning of the website.
6. What Are the Purposes of Processing?
Personal data is processed for the following purposes:
- responding to questions and requests submitted by website visitors;
- providing and maintaining the functionality of the website;
- protecting the website against misuse and security risks;
- improving the user experience;
- compliance with legal obligations.
7. What Data May We Process?
When visiting and using our website, personal data that you voluntarily provide may be processed, whereby you are considered to have read this Policy and agreed to the processing. In addition, technical data may be processed, and if you are subscribed to our newsletter, personal data relating to subscribers may also be processed. Accordingly, a more detailed explanation of all such data is provided below:
7.1 Data That You Voluntarily Provide Through the Contact Form
You may provide the following data when contacting us through the contact form on our website:
- name;
- email address;
- contents of your message;
- other information that you voluntarily provide.
If you contact us for the purpose of becoming our partner, you contact us on behalf of the company with which you have a business relationship. The personal data collected through this contact form is:
- first and last name;
- email address;
- company;
- job position;
- telephone number;
- contents of your message;
- other information that you voluntarily provide.
If you contact us by email, you may also provide other personal data that we do not require. In such a case, you shall be considered to have given your consent to the processing of the personal data that you have sent to us. This personal data will be processed in the same manner as the other personal data covered by this Policy.
7.2 Data That You Voluntarily Provide for Subscription to “Digital Compliance Radar”
If you contact us for the purpose of subscribing to our newsletter, the personal data that we process is:
- first and last name;
- email address;
- company;
- job position.
7.3 Technical Data
When you visit our website, the following data may be processed automatically:
- IP address;
- type and version of the internet browser;
- operating system;
- date and time of access;
- information concerning the use of the website;
- language settings.
8. Whose Data Do We Collect?
The controller collects data relating to website visitors and subscribers to “Digital Compliance Radar”.
We normally collect navigation data used to analyse visits to our website, including for the purpose of maintaining the information security of the website.
To distribute our newsletter to users, we use the data provided when subscribing to the newsletter.
9. How Do We Collect Personal Data?
We collect personal data:
- when you visit our website, finelevate360.com;
- when you contact us through the contact form;
- when you complete a request to subscribe to Digital Compliance Radar; and
- when you provide personal data by sending an email to info@finelevate360.com.
10. Do We Transfer Data to Third Parties and, If So, How?
The Company does not sell, rent or disclose personal data to third parties, except:
- where this is necessary to provide the functionality of the website;
- where this is prescribed by law;
- where this is necessary to protect the rights and legitimate interests of the Company.
As part of the operation of the website, services provided by Google LLC may be used, including Google Fonts, Google reCAPTCHA and related services.
11. What Is Google reCAPTCHA, and Do We Use It and Why?
reCAPTCHA is a free service provided by Google that protects websites against spam and automated misuse.
Accordingly, our website uses Google reCAPTCHA to protect against automated misuse, spam and malicious activities.
When reCAPTCHA is used, technical data such as an IP address, device information, internet browser information and interactions with the website may be processed. This data is processed by Google in accordance with its privacy policies.
By using the website, the user accepts that Google may process data for the purpose of providing the reCAPTCHA service.
12. What Data Security Measures Do We Apply?
The website uses HTTPS/SSL encryption to protect communication between users and the server.
All HTTP requests are automatically redirected to the HTTPS version of the website, thereby ensuring the confidentiality and integrity of the data being transmitted.
This is one of the technical measures used to protect personal data against unauthorised access, loss, misuse or alteration.
13. What Is the Retention Period?
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or in accordance with applicable legal obligations.
14. What Are the Rights of Data Subjects?
Pursuant to the Law on Personal Data Protection, users have rights that they may exercise by communicating with the Company, as well as rights that they may exercise before the competent supervisory authority—the Personal Data Protection Agency.
Accordingly, you have the right:
- to access your personal data;
- to rectify inaccurate data;
- to have your data erased;
- to restrict processing;
- to object to processing;
- to withdraw your consent at any time.
Requests may be submitted to: info@finelevate360.com.
If you consider that Finelevate DOOEL Skopje, through the manner in which it processes personal data, has infringed your rights established by law, you may submit a request to the Personal Data Protection Agency as the competent supervisory authority. The request may be submitted in accordance with the publicly available instructions issued by the supervisory authority and published on its website.
15. When and How Do We Amend the Privacy Policy?
In the event of changes to the applicable laws and regulations or changes to the manner in which personal data is processed, the Company will amend this Policy.
The Company reserves the right to update this Privacy Policy periodically. Any amendment will be published on the website together with the date of the latest revision.
This Privacy Policy may be made available in Macedonian and English. In the event of any inconsistency, ambiguity, difference in interpretation or dispute, including in proceedings before a court or any other competent authority, the Macedonian-language version shall prevail.
Version 1.0 5 July 2026