1. Introduction
https://finelevate360.com/ is a domain owned by Finelevate DOOEL Skopje. One of our main principles is compliance with the applicable regulations governing the activities we perform and the services we provide. Accordingly, we are fully committed to ensuring the protection of the personal data we process.
For this reason, in this Privacy Policy (hereinafter: the Policy), through answers to several specific questions, we explain the key aspects of the personal data processing that we may carry out.
Please read this Policy, as well as our Cookie Policy, before using the website or subscribing to our “Digital Compliance Radar” newsletter.
In this Policy, the controller may be referred to as: the “Company”, “we”, “us” or “our”.
2. What is personal data?
Personal data is defined by the Law on Personal Data Protection. Accordingly, Article 4, paragraph (1), item 1 stipulates that:
“Personal data” is any information relating to an identified natural person or an identifiable natural person (personal data subject); an identifiable natural person is one whose identity can be determined directly or indirectly, in particular by reference to an identifier such as a name and surname, citizen identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
3. What is a personal data controller?
The personal data controller is also defined by the Law on Personal Data Protection. Pursuant to Article 4, paragraph (1), item 7, the controller is defined as:
“Controller” means a natural or legal person, state authority, state body or legal entity established by the state to exercise public authority, agency or other body which, independently or jointly with others, determines the purposes and manner of personal data processing; where the purposes and manner of personal data processing are determined by law, that same law shall designate the controller or the specific criteria for its designation.
4. Who is the personal data controller?
Company for consulting, marketing and services FINELEVATE DOOEL Skopje
Registered office at Blvd. ASNOM No. 8/3-24, 1000 Skopje, Republic of North Macedonia.
e-mail: info@finelevate360.com
5. What is the legal basis for processing?
We process personal data on the basis of:
- consent of the personal data subject,
- taking steps at the request of the subject before subscribing to our “Digital Compliance Radar” newsletter,
- compliance with a legal obligation;
- ensuring the security and proper functioning of the website.
6. What are the purposes of processing?
Personal data is processed for the following purposes:
- responding to questions and requests submitted by website visitors;
- providing and maintaining the functionality of the website;
- protecting the website against misuse and security risks;
- improving the user experience;
- compliance with legal obligations.
7. What data may we process?
When you visit and use our website, we may process data that you voluntarily provide, whereby you are deemed to have read this Policy and agreed to the processing. In addition, technical data may be processed and, if you are a subscriber to our newsletter, subscribers’ personal data may also be processed. Accordingly, a detailed explanation of all data is provided below:
7.1 Data you voluntarily provide through the contact form
You may provide the following data if you contact us through the contact form on our website:
- name;
- e-mail address;
- content of your message;
- other information you voluntarily provide.
If you contact us for the purpose of becoming our partner, you are contacting us on behalf of the company with which you have a business relationship. The personal data collected through that contact form is:
- name and surname;
- e-mail address;
- company;
- job position;
- telephone number;
- content of your message;
- other information you voluntarily provide.
If you contact us by e-mail, you may also provide other personal data that we do not require. In such a case, you shall be deemed to have given your consent to the processing of the personal data you have sent us. This personal data will be processed in the same manner as the other personal data covered by this Policy.
7.2 Data you voluntarily provide to subscribe to “Digital Compliance Radar”
If you contact us for the purpose of subscribing to our newsletter, the personal data we process is:
- name and surname;
- e-mail address;
- company;
- job position.
7.3 Data you voluntarily provide to confirm attendance at the Finelevate Digital Summit
If you contact us to confirm that you will attend our annual Finelevate Digital Summit conference, the personal data we process is:
- name and surname;
- e-mail address;
- company;
- job position.
We process this data periodically, specifically during the period immediately preceding the annual conference.
7.4 Technical data
When you visit our website, the following may be processed automatically:
- IP address;
- type and version of internet browser;
- operating system;
- date and time of access;
- information about the use of the website;
- language settings.
8. Whose data do we collect?
The controller collects data relating to website visitors, subscribers to “Digital Compliance Radar” and natural persons who confirm their attendance at the annual Finelevate Digital Summit conference.
We generally collect navigation data used to analyse visits to our website, including for the purpose of maintaining the website’s information security.
To distribute our newsletter to users, we use the data provided for newsletter subscription.
To personalise accreditations for attendance at the annual conference, we use the data provided for the natural person confirming their attendance. This processing is carried out periodically, specifically before the annual conference takes place.
9. How do we collect personal data?
We collect personal data:
- through visits to our website finelevate360.com,
- when you contact us through the contact form,
- when you submit a request to subscribe to Digital Compliance Radar or complete a form confirming attendance at the annual Finelevate Digital Summit conference.
- if you provide personal data when sending an e-mail to info@finelevate360.com
10. Do we transfer data to third parties and, if so, how?
The Company does not sell, rent or disclose personal data to third parties, except:
- when this is necessary to provide the website’s functionalities;
- when required by law;
- when necessary to protect the Company’s rights and legitimate interests.
Services provided by Google LLC (Google Fonts, Google reCAPTCHA and related services) may be used in connection with the operation of the website.
To process the data you provide to confirm attendance at the annual Finelevate Digital Summit conference, we use the services of SENDINBLUE — 17 rue de Salneuve, 75017 Paris, France – Brevo (brevo.com).
11. What is Google reCAPTCHA, and do we use it and why?
reCAPTCHA is a free service provided by Google that protects websites against spam and automated abuse.
Accordingly, our website uses Google reCAPTCHA to protect against automated abuse, spam and malicious activities.
When reCAPTCHA is used, technical data such as the IP address, information about the device and internet browser, and interactions with the website may be processed. Google processes this data in accordance with its privacy policies.
By using the website, the user accepts that Google may process data for the purpose of providing the reCAPTCHA service.
12. What data security measures are in place?
The website uses HTTPS/SSL encryption to protect communication between users and the server.
All HTTP requests are automatically redirected to the HTTPS version of the website, ensuring the confidentiality and integrity of the data transmitted.
This is one of the technical measures used to protect personal data against unauthorised access, loss, misuse or alteration.
13. What is the retention period?
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by legal obligations.
14. What are the rights of personal data subjects?
Pursuant to the Law on Personal Data Protection, users have rights that they may exercise by communicating with the Company, as well as rights that they may exercise before the competent supervisory authority—the Personal Data Protection Agency.
Accordingly, you have the right:
- to access your personal data;
- to rectify inaccurate data;
- to erase the data;
- to restrict processing;
- to object to processing;
- to withdraw the consent given at any time.
Requests may be submitted to: info@finelevate360.com.
If you believe that the manner in which Finelevate DOOEL Skopje processes personal data infringes your rights established by law, you may submit a request to the Personal Data Protection Agency as the competent supervisory authority. The request may be submitted in accordance with the publicly available guidance issued by the supervisory authority and available on its website.
15. When and how do we amend the Privacy Policy?
In the event of changes to applicable legislation or changes to the manner in which personal data is processed, the Company will amend this Policy.
The Company reserves the right to update this Privacy Policy periodically. Any amendment will be published on the website together with the date of the latest revision.
Version 2.0.
3 September 2026