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Privacy Policy

Last updated: 3 September 2026 · Version 2.0

1. Introduction

finelevate360.com is a domain owned by Finelevate DOOEL Skopje. One of our main principles is compliance with the applicable regulations governing the activities we perform and the services we provide. Accordingly, we are fully committed to ensuring the protection of the personal data we process.

For this reason, in this Privacy Policy (hereinafter: the Policy), through answers to several specific questions, we explain the key aspects of the personal data processing that we may carry out.

Please read this Policy, as well as our Cookie Policy, before using the website, sending us a message through the contact form or requesting your AI readiness report.

In this Policy, the controller may be referred to as: the "Company", "we", "us" or "our".

2. What is personal data?

Personal data is defined by the Law on Personal Data Protection. Accordingly, Article 4, paragraph (1), item 1 stipulates that:

"Personal data" is any information relating to an identified natural person or an identifiable natural person (personal data subject); an identifiable natural person is one whose identity can be determined directly or indirectly, in particular by reference to an identifier such as a name and surname, citizen identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

3. What is a personal data controller?

The personal data controller is also defined by the Law on Personal Data Protection. Pursuant to Article 4, paragraph (1), item 7, the controller is defined as:

"Controller" means a natural or legal person, state authority, state body or legal entity established by the state to exercise public authority, agency or other body which, independently or jointly with others, determines the purposes and manner of personal data processing; where the purposes and manner of personal data processing are determined by law, that same law shall designate the controller or the specific criteria for its designation.

4. Who is the personal data controller?

Company for consulting, marketing and services FINELEVATE DOOEL Skopje

Registered office at Blvd. ASNOM No. 8/3-24, 1000 Skopje, Republic of North Macedonia.

E-mail: info@finelevate360.com

5. What is the legal basis for processing?

We process personal data on the basis of:

  • consent of the personal data subject;
  • taking steps at the request of the subject, such as replying to a message or preparing a requested AI readiness report;
  • compliance with a legal obligation;
  • ensuring the security and proper functioning of the website.

6. What are the purposes of processing?

Personal data is processed for the following purposes:

  • responding to questions and requests submitted by website visitors;
  • preparing and sending the AI readiness report you request;
  • sending the newsletter you subscribed to and confirmed;
  • providing and maintaining the functionality of the website;
  • protecting the website against misuse and security risks;
  • improving the user experience;
  • compliance with legal obligations.

7. What data may we process?

When you visit and use our website, we may process data that you voluntarily provide, whereby you are deemed to have read this Policy and agreed to the processing. In addition, technical data may be processed. Accordingly, a detailed explanation of all data is provided below.

7.1 Data you voluntarily provide through the contact form

You may provide the following data if you contact us through the contact form on our website, including when you contact us for the purpose of becoming our partner:

  • name;
  • work e-mail address;
  • organisation (optional);
  • the topic and areas of interest you select;
  • content of your message (optional);
  • other information you voluntarily provide.

If you contact us for the purpose of becoming our partner, you are contacting us on behalf of the company with which you have a business relationship.

If you contact us by e-mail, you may also provide other personal data that we do not require. In such a case, you shall be deemed to have given your consent to the processing of the personal data you have sent us. This personal data will be processed in the same manner as the other personal data covered by this Policy.

7.2 Data you voluntarily provide to request your AI readiness report

If you complete the AI readiness check and ask us to send you the report, the personal data we process is:

  • name;
  • work e-mail address;
  • organisation (optional);
  • the consent choices you make in the form;
  • your readiness score.

While you complete the readiness check, your answers are kept only in your own browser (local storage) so that you do not lose your progress. They are not sent to us unless you choose to submit the form.

7.3 Data you provide to subscribe to the newsletter

If you subscribe to our newsletter, the personal data we process is:

  • e-mail address;
  • the language of the website you subscribed from;
  • the date, time and IP address of your subscription and of your confirmation, as proof of your consent.

Your subscription starts only after you confirm it through the link we send you by e-mail. You can unsubscribe at any time through the link in every newsletter or on our website; your address is then removed from the newsletter list.

7.4 Technical data

When you visit our website, the following may be processed automatically by our hosting provider:

  • IP address;
  • type and version of internet browser;
  • operating system;
  • date and time of access;
  • information about the requests made to the website;
  • language settings.

8. Whose data do we collect?

The controller collects data relating to website visitors, persons who contact us through the contact form or by e-mail, and persons who request an AI readiness report.

Technical data is processed for the purpose of delivering the website and maintaining its information security. We do not use analytics or advertising tools to track visits to our website.

To reply to your message or send the report you requested, we use the data you provided in the relevant form.

9. How do we collect personal data?

We collect personal data:

  • through visits to our website finelevate360.com;
  • when you contact us through the contact form;
  • when you submit a request to receive your AI readiness report;
  • if you provide personal data when sending an e-mail to info@finelevate360.com.

10. Do we transfer data to third parties and, if so, how?

The Company does not sell, rent or disclose personal data to third parties, except:

  • when this is necessary to provide the website's functionalities;
  • when required by law;
  • when necessary to protect the Company's rights and legitimate interests.

The website is hosted and delivered by Cloudflare, Inc., which processes technical data as our hosting and content delivery provider and provides the bot protection described in section 11.

To process the data you provide through the contact form, the AI readiness report request and the newsletter subscription, and to send the newsletter, we use the services of Sendinblue (Brevo), 17 rue de Salneuve, 75017 Paris, France (brevo.com).

11. What is Cloudflare Turnstile, and do we use it and why?

Turnstile is a service provided by Cloudflare that protects websites against spam and automated abuse without asking visitors to solve a puzzle.

Accordingly, our website uses Cloudflare Turnstile on its forms to protect against automated abuse, spam and malicious activities.

When Turnstile is used, technical data such as the IP address, information about the device and internet browser, and interactions with the website may be processed. Cloudflare processes this data in accordance with its privacy policies.

By using the forms on the website, the user accepts that Cloudflare may process data for the purpose of providing the Turnstile service.

12. What data security measures are in place?

The website uses HTTPS/SSL encryption to protect communication between users and the server.

All HTTP requests are automatically redirected to the HTTPS version of the website, ensuring the confidentiality and integrity of the data transmitted.

This is one of the technical measures used to protect personal data against unauthorised access, loss, misuse or alteration.

13. What is the retention period?

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or as required by legal obligations.

14. What are the rights of personal data subjects?

Pursuant to the Law on Personal Data Protection, users have rights that they may exercise by communicating with the Company, as well as rights that they may exercise before the competent supervisory authority: the Personal Data Protection Agency.

Accordingly, you have the right:

  • to access your personal data;
  • to rectify inaccurate data;
  • to erase the data;
  • to restrict processing;
  • to object to processing;
  • to withdraw the consent given at any time.

Requests may be submitted to: info@finelevate360.com.

If you believe that the manner in which Finelevate DOOEL Skopje processes personal data infringes your rights established by law, you may submit a request to the Personal Data Protection Agency as the competent supervisory authority. The request may be submitted in accordance with the publicly available guidance issued by the supervisory authority and available on its website.

15. When and how do we amend the Privacy Policy?

In the event of changes to applicable legislation or changes to the manner in which personal data is processed, the Company will amend this Policy.

The Company reserves the right to update this Privacy Policy periodically. Any amendment will be published on the website together with the date of the latest revision.